Shipping Policy

Goods held in our warehouse are usually delivered within 3-5 working days.  Please note that bulky, fragile or personalized items may take longer. Please accept delay in dispatches due to COVID19.  

 A ‘next day service’ can be offered, however this will be subject to a higher delivery charge. Please enquire for more details. Goods dispatched on a Friday on a next day service will be delivered on Monday (excepting Bank Holidays).

Weekend deliveries are also available, if requested, at extra cost.

 Every effort is made to ensure that goods are delivered on time, although delivery times are given without obligation or guarantee due to the reliance on a third party carrier and stock availability.

For very small/lightweight orders, please contact us for advice on carriage charges.

You can track your order. In our dispatch email you'll have your unique tracking number for your order. You can also find that tracking reference number in your order history, to track the progress of your shipment.

International orders

Orders can be dispatched worldwide, please enquire for more details on hello@naqshliving.com or call at +91 9900008043

Also for any transactions in foreign currency will be converted to INR according to present conversion rate.

For goods supplied by us in error, we will arrange free collection. However, we reserve the right to charge a collection fee if the goods are not available on the agreed collection date.

 We reserve the right to not deliver replacement items.

 We also reserve the right to charge for goods that:

  • Are not returned

  • Are returned in a used condition

FAQ

Which items can be personalized?

Per piece but in a minimum order quantity. You can refer to our blog post for more information

Does Naqsh Living offer customization?

Yes, Naqsh Living customizes your luxury product according to your preference. You can refer to our blog post for more information.

Can I return items that are personalized?

Personalized items are final sale and cannot be canceled, modified, or returned

How many days does customization take place?

Customization may depend on the type of customization requested by the customer

How do I take care of my luxury tableware items?